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Frequently Asked Questions
How do I create an account?
To create an account, click on the "Register" button in the top right corner of the homepage. Fill in your email address, create a strong password, and follow the verification steps sent to your email.
How long do deposits take?
Cryptocurrency deposits typically require network confirmations before they are credited to your account. The time varies depending on the cryptocurrency and network congestion. Bitcoin deposits usually require 2-3 confirmations, which can take 20-60 minutes.
How does the P2P exchange work?
Our P2P exchange allows users to buy and sell cryptocurrencies directly with other users. The platform acts as an escrow service, holding the cryptocurrency until the buyer confirms payment. This ensures safe and secure transactions between users.
What if I forget my password?
If you forget your password, click on the "Forgot Password" link on the login page. Enter your registered email address, and we'll send you instructions to reset your password. For security reasons, you'll need to verify your identity during this process.