General Rules
At CryptoX Exchange, we are committed to providing a secure and fair environment for all users engaging in peer-to-peer cryptocurrency exchanges. These rules govern all P2P transactions on our platform.
1. User Verification
- All users must complete KYC verification before participating in P2P exchanges
- Users must maintain accurate and up-to-date profile information
- Impersonation or misrepresentation is strictly prohibited
2. Transaction Conduct
- All communications related to transactions must occur on the platform
- Users must honor the terms of their advertised offers
- Payment methods must be accurately represented
- Transactions must be completed within the specified timeframe
3. Dispute Resolution
- In case of disputes, both parties must provide evidence to support their claims
- Our moderators will review all evidence and make a fair determination
- Decisions made by our dispute resolution team are final
- False claims or evidence will result in penalties
P2P Agent Rules
P2P Agents on CryptoX Exchange have additional responsibilities and privileges. These rules apply specifically to verified agents on our platform.
1. Agent Qualification
- Agents must maintain a minimum completion rate of 95%
- Agents must have completed at least 50 successful transactions
- Agents must maintain a user rating of at least 4.5/5
- Agents must have an account age of at least 60 days
2. Agent Responsibilities
- Respond to trade requests within 15 minutes during advertised hours
- Maintain sufficient cryptocurrency balance to fulfill advertised offers
- Provide clear payment instructions to counterparties
- Release cryptocurrency promptly upon confirmation of payment
3. Agent Benefits
- Reduced platform fees
- Higher transaction limits
- Featured placement in the P2P marketplace
- Access to exclusive agent support channels
Prohibited Activities
The following activities are strictly prohibited on CryptoX Exchange and may result in account suspension or termination:
- Fraudulent transactions or scams of any kind
- Money laundering or terrorist financing
- Trading of illegal goods or services
- Manipulation of prices or market activities
- Creating multiple accounts to circumvent platform rules
- Harassment or abusive behavior toward other users
- Sharing personal contact information to conduct off-platform transactions
- Using automated systems or bots to interact with the platform
CryptoX Exchange reserves the right to modify these rules at any time. Users will be notified of significant changes to these rules via email and platform announcements.