1. Introduction
CryptoX ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by CryptoX. This Privacy Policy applies to our website, mobile application, and other online services (collectively, our "Services").
By accessing or using our Services, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.
2. Information We Collect
We collect information that you provide directly to us, information we collect automatically when you use our Services, and information from third-party sources.
2.1 Information You Provide to Us
We collect information you provide directly to us when you create an account, complete your profile, use our interactive features, participate in contests, promotions, or surveys, request customer support, or otherwise communicate with us. The types of information we may collect include:
- Personal identifiers, such as your name, email address, postal address, phone number, and date of birth;
- Account credentials, such as your username and password;
- Financial information, such as bank account numbers, credit card numbers, and cryptocurrency wallet addresses;
- Identity verification information, such as images of your government-issued ID, passport, national ID card, or other identification documents;
- Biometric information, such as facial recognition data, when you use certain features of our Services;
- Any other information you choose to provide.
2.2 Information We Collect Automatically
When you access or use our Services, we automatically collect information about you, including:
- Log and Usage Data: We collect log and usage information about your interactions with our Services, including information about your browser, operating system, IP address, device information, pages visited, and actions taken;
- Device Information: We collect information about the device you use to access our Services, including the hardware model, operating system and version, unique device identifiers, and mobile network information;
- Location Information: We may collect information about your location when you access or use our Services, including through your IP address;
- Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing behavior and preferences.
2.3 Information from Third Parties
We may receive information about you from third parties, including business partners, identity verification services, credit bureaus, and data providers. This information may include your name, contact information, demographic information, and information about your transactions.
3. How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide, maintain, and improve our Services;
- Process transactions and send notices about your transactions;
- Verify your identity and prevent fraud;
- Resolve disputes and troubleshoot problems;
- Communicate with you about products, services, offers, promotions, and events, and provide other news or information about CryptoX;
- Monitor and analyze trends, usage, and activities in connection with our Services;
- Detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of CryptoX and others;
- Personalize and improve the Services and provide content, features, or advertisements that match your interests and preferences;
- Facilitate contests, sweepstakes, and promotions and process and deliver entries and rewards;
- Carry out any other purpose described to you at the time the information was collected.
4. How We Share Your Information
We may share your personal information in the following circumstances:
- With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf;
- For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company;
- For Legal Purposes: We may share information in response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, legal process, or governmental request;
- To Protect Rights and Safety: We may share information if we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of CryptoX or others;
- With Your Consent: We may share information with your consent or at your direction;
- Aggregated or De-identified Information: We may share aggregated or de-identified information, which cannot reasonably be used to identify you.
5. Data Retention
We store the information we collect about you for as long as is necessary for the purpose(s) for which we originally collected it. We may retain certain information for legitimate business purposes or as required by law.
6. Security
We take reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no security system is impenetrable, and we cannot guarantee the security of our systems 100%. In the event that any information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation and, where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.
7. Your Choices
7.1 Account Information
You may update, correct, or delete information about you at any time by logging into your online account or emailing us at privacy@cryptoxotg.com. If you wish to delete or deactivate your account, please email us, but note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time.
7.2 Cookies
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.
7.3 Promotional Communications
You may opt out of receiving promotional emails from CryptoX by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.
8. International Data Transfers
CryptoX is based in [Country], and the information we collect is governed by [Country] law. If you are accessing our Services from outside [Country], please be aware that information collected through the Services may be transferred to, processed, stored, and used in [Country] and other jurisdictions. Your use of the Services or provision of any information therefore constitutes your consent to the transfer to and from, processing, usage, sharing, and storage of your information in [Country] and other jurisdictions as set forth in this Privacy Policy.
9. Children's Privacy
Our Services are not directed to children under 18 years of age, and we do not knowingly collect personal information from children under 18. If we learn that we have collected personal information of a child under 18, we will take steps to delete such information from our files as soon as possible.
10. Changes to this Privacy Policy
We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our website or sending you a notification). We encourage you to review the Privacy Policy whenever you access the Services or otherwise interact with us to stay informed about our information practices and the ways you can help protect your privacy.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
CryptoX
Attn: Privacy Officer
[Address]
Email: privacy@cryptoxotg.com